Question 1

How do I order?

Accepted Answer

Add what you like to your tokri, fill in your delivery details and tap “Send order on WhatsApp”. Your order reaches us as a ready message and we confirm it there.

Question 2

Can I change my order after sending it?

Accepted Answer

Yes, until we confirm it on WhatsApp. Just message us with the change.

Question 3

Where do you deliver?

Accepted Answer

Check your pincode on the Contact page, or message us on WhatsApp and we will confirm.

Question 4

Is there a delivery charge?

Accepted Answer

Delivery charges apply and are confirmed on WhatsApp along with your order. Free delivery on orders above a minimum amount (coming soon).

Question 5

Is everything vegetarian?

Accepted Answer

Yes, everything we make is 100% vegetarian.

Question 6

What allergens do your snacks contain?

Accepted Answer

Our snacks contain wheat (gluten) and milk (ghee). They're made in a kitchen that also handles nuts.

Question 7

How should I store thekua?

Accepted Answer

Store in a cool, dry place and keep the pack closed after opening.

Question 8

How long does it stay fresh?

Accepted Answer

Best within 20 days.

Question 9

Do you take bulk or corporate orders?

Accepted Answer

Yes. Send us an enquiry from the Gifting page with your quantity and date, and we'll get back to you on WhatsApp.

Question 10

Can you add a gift message?

Accepted Answer

Yes, there's a gift message field at checkout.

Question 11

How do I pay?

Accepted Answer

By UPI. We confirm your order and total on WhatsApp, then share our UPI details. There's no online payment on the website.

Question 12

Why don't I see a price?

Accepted Answer

Some prices are confirmed on WhatsApp when you order, so you always get the current rate.

Frequently asked questions

Ordering

Delivery

Products & ingredients

Storage

Gifting & bulk

Payments